Administrative Assistant- Homelessness

We are looking for a highly motivated Administrative Assistant to play a key role in delivering WMCA’s ambition to ‘design out homelessness’. You will have an eye for attention to detail and be focused on providing outstanding administrative support. You will bring experience of working within a busy and fast paced environment and have excellent interpersonal skills, including tact and diplomacy.

In this role you will help deliver robust systems, standard procedures and processes to support the contracting, relationship management, delivery oversight and reporting across multiple providers commissioned by the WMCA to deliver services for individuals who are homeless or at risk of homelessness in the 7 WMCA constituent local authority areas.

About the team

This role will work as part of the Homelessness function within the Public Service Reform Directorate; a multi-disciplinary team who are working to ensure that residents of the WMCA region can benefit from public service innovation that connects our communities and unlocks potential through insight, innovation and system leadership – helping to create the conditions for new models of service delivery that can make a real difference on the ground.

Who we are

The West Midlands Combined Authority (WMCA) is a strategic authority working with partners to deliver a stronger West Midlands, with a focus on skills, innovation, transport, economic development and regeneration. Individual Councils and Local Enterprise Partnerships will still deliver services and retain their identity but on the big decisions we will have the resources to work together.

This is an exciting time for the West Midlands – the Commonwealth Games will be here in 2022, the arrival of HS2 will help make us a world class business location and a new £350m housing deal aims to deliver 215,000 new homes by 2031.

Against a backdrop of a uniquely challenging and evolving environment, we are looking for the right people to ensure we can meet the demands of delivering an ambitious agenda that aims to build a healthier, happier, better connected and more prosperous West Midlands.

In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

How to apply

Please provide detailed information in your application outlining your suitability for the post and ensure it is submitted by the closing date.

Closing Date: 9th April 2020

Interview Date: w/c 20th April 2020

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community.

The following groups are currently underrepresented: young people, Black, Asian and ethnic minority groups and women at senior levels.

We are a Disability Confident Employer and offer a guaranteed interview scheme for applicants who meet the essential job role criteria. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer.

Supporting documents
WMCA’s Benefits Calculator- Admin Assistant.pdf
Role Profile – Administrative Assistant – Homelessness 050320.pdf


Location: Birmingham Salary: £20,151 - £22,947 per annum + excellent benefits Closing date: 9th April 2020 Contact Name: West Midlands Combined Authority Website: Hours: Full Time Contract: 12 months Fixed Term